TERMS & CONDITIONS

These terms and conditions apply to the use of this website and in accessing or using or browsing this website and/or purchasing goods and/or services from this website, you agree to be bound by these terms and conditions. If you do not accept these terms and conditions, then you must refrain from using this website.

For the purposes of these terms and conditions, "this website" shall mean www.naveyasloane.com. "We" and "N&S" and "Naveya & Sloane" shall refer to Naveya and Sloane Limited and "you" or "the customer" the user of this website or our services

Amendments to terms and conditions

We reserve the right to review and amend these terms and conditions and our disclaimer from time to time. Amendments will be effective immediately and Naveya and Sloane Limited has no obligation to notify you of such amendments. We recommend that you check this page for amendments each time you revisit this website. Your use of this website will represent an agreement by you to be bound by the terms and conditions as amended.

Restricted use of materials on the site

All content on this websitite (including, without limitation, text, design, graphics, logos, icons, images, audio clips, downloads, interfaces, code and software, as well as the selection and arrangement thereof), is the exclusive property of Naveya & Sloane, and is protected by copyright, trademark and other applicable laws. You may access, copy, download and print the material contained on the website for your personal and non-commercial use, provided you do not modify or delete any copyright, trademark or other proprietary notice that appears on the material you access, copy, download or print.

Any other use of content on the website, including but not limited to the modification, distribution, broadcast, publication, uploading, licensing, reverse engineering, transfer or sale of, or the creation of derivative works from, any material, information, software, products or services obtained from the website, or use of the website for purposes competitive to Naveya & Sloane, is 100% prohibited. You agree to abide by all additional restrictions displayed on the website as it may be updated from time to time. Naveya & Sloane retains full and complete title and rights to the material provided on the website, including all associated intellectual property rights, and provide this material to you under a license that is revocable at any time in Naveya & Sloane's sole discretion.

You may not use contact information provided on the website for unauthorised purposes, including marketing. You may not use any hardware or software intended to damage or interfere with the proper working of the website or to surreptitiously intercept any system, data or personal information from the website. You agree not to interrupt or attempt to interrupt the operation of the website in any way. Naveya & Sloane reserves the right, in its sole discretion, to limit or terminate your access to or use of the website at any time without notice. Termination of your access or use will not waive or affect any other right or relief to which Naveya & Sloane may be entitled at law or in equity.

Made to Order & Bespoke Terms and Conditions

Please refer to this document

Website privacy policy

Please refer to this page.

Returns Policy

As all our engagement rings and wedding bands are made to order we do not accept any returns so please choose your jewellery purchases carefully. We will replace or repair any items that are deemed to have a manufacturing defect (please refer to our current sales terms and conditions printed on the back of quotes and invoices for this information). If you have any questions please contact us.

Naveya & Sloane are not in any way liable for general wear and tear; physical/accidental damage; scratches, dents or marks to any metal surface; damage caused to the jewellery by you or another party; loss of gemstones or diamonds; loss or theft of an item.

International Purchases

Please note if you are purchasing from outside of New Zealand we are unable to facilitate resizes, services and/or repairs for international clients unless the jewellery is shipped at the owners expense. There will also be a courier charge to return the jewellery once the service or repair work has been completed. Click here for more information about our repairs and services.

Pricing

All pricing quoted on this site is an indication only. All pricing will be confirmed based on the gemstone chosen in consultation with a Naveya & Sloane team member. Every gemstone is unique and selected specifically for you and your budget. Please contact us for more information regarding pricing on this site.

Images

All images are there as examples of our product. Final look of the product will depend on metal choice, diamond and/or gemstone choice. The colour of products may vary slightly from those shown on the website and sample product in a Naveya & Sloane showroom.

Plating

All Naveya & Sloane white gold items are rhodium plated to give a bright white finish to the jewellery. This plating will be worn away under normal wear and tear. Rhodium plating needs to be replaced through the lifetime of the jewellery at the customer's expense.

Design Rights

Naveya and Sloane Limited retain the rights to all designs created including but not limited to all custom designed pieces, signature collection pieces and the designs for clients creating an original setting to make, reproduce and display.

Diamond Certificates

All diamonds greater than 0.5ct sold by Naveya & Sloane come with an independent certificate of authenticity. All gemological standards referred to on this website relate to the center stone of a setting.

Original Setting

Naveya & Sloane does not refund or accept returns on diamond's or complete Original Setting ingots.

All Designs created from the Original Setting service or any other process remain the sole property of Naveya and Sloane Limited. Naveya & Sloane retain the right to quote, make amendends to any designs, make, and reproduce all designs.

About Naveya & Sloane Online Purchases

Naveya & Sloane is a New Zealand based company for trading and registration purposes.

The name that will appear on your statement will be Naveya & Sloane.

Your account will be charged in NZD.

If you have any questions please contact us.

If shipping to Australia, GST and import tax will be added to your order

Nick Herd x Naveya & Sloane - Promotion November 2024

Terms & Conditions Purchase a Garden Party collection piece between 28th November 2024 and 28th June 2025 and go in the draw to win an exclusive Nick Herd artwork inspired by the collection.

1. To be eligible to go into the draw for this prize, the customer must purchase a piece from the Garden Party collection with a minimum spend of $5,000 from Naveya & Sloane between 28th November 2024 and 28th June 2025.

2.One winner will receive an exclusive artwork by Nick Herd, inspired by the Garden Party collection.

3.The prize cannot be used in conjunction with any past, present or future promotion or offer fromNaveya & Sloane.

4.The prize is only eligible to New Zealand based clients.

5.The prize is non-transferable, non-exchangeable, and cannot be redeemed for cash or any other alternatives.

6.The Promoter takes no responsibility for lost, damaged, misdirected, late or illegible entries or, for any other entries that for whatever reason are not received by the Promoter or are incomplete.

7.All participants’ details will only be held for the purposes of this promotion. To access or request correction of your personal information please contact the Promoter.

8.The Promoter reserves the right to change the Terms and Conditions without prior notice.

9.The Promoter is Naveya & Sloane Jewellery trading as Naveya & Sloane Ltd.

10.The draw will take place within 14 days following the end of the promotion period, with the winner notified via the contact information provided at the time of purchase. If the winner does not respond within 7 days of being notified, the Promoter reserves the right to redraw the prize.

Discount Cards

Any discount cards are valid 12 months from the date of issue.

New Zealand's Most 5 Star Reviewed Jeweller

Jackson Mckellar

I purchased my fiancés engagement ring through Naveya and Sloane and had the best experience. From the start Elle provided great guidance to both me and my partner. Her service was outstanding throughout the whole process. I couldn’t recommend this company more.

5 out of 5

1129 Google Reviews

Andrew Dagger

The team at Naveya & Sloane were amazing to deal with, never went into the store and meet in person, yet the whole process was so easy and the communication was amazing. Would Highly recommend Naveya & Sloane to anyone!

Brooke Griffiths

The team here at Naveya and Sloane were an absolute pleasure to work with. Fantastic communication and the overall process was smooth and simple. End result was a stunning ring that has surpassed our expectations. Thank you guys so much!

Mike Brenton

Elle & the Naveya & Sloane team were absolutely amazing to deal with. Elle helped me through every step to get the perfect engagement ring within a really tight timeframe before flying to Europe where I was popping the question. I can not recommend Naveya & Sloane (Especially Elle) highly enough and I would 100% use their service again. Exceptional. Thank you :)

Tim Wareing

Excellent experience choosing a ring here. Got good, practical advice from Elle and had great communication while waiting for the ring to be completed.